Featured projects
Seminar and training workshop for 25 professionals and technicians in Excellence in User Treatment, Department of Health, I. Municipality of La Higuera. Techniques to develop quality care, based on the new model of Public Health care. From the perspective of the user, develop projects to improve the quality of services, focusing on both patient and health team satisfaction. (October 2010)
Seminar and training Course, Tools for compliance with objectives and management goals, Hospital de La Serena, for 45 professionals and Heads of Responsibility Centers. (May 2010)
Speaker and training Course on Leadership and Planning Workshop, for the heads of service of the I Municipality of Vallenar. The Municipal organization and the dynamics of the Modernization of the state, requires developing, improving or strengthening personal skills and abilities that allow them to lead and / or motivate work teams with peers and / or close collaborators, design and implement territorial policies, which allow instrumentalizing the planning and management process, the rationalization of the administration and management of the territory. (November, 2009).
Seminar and training workshop for 47 professionals in Knowledge Management, Leadership and Excellence in Internal and External Customer Service of La Serena Hospital, organizational alignment, based on the Model of Excellence in Hospital Management. Develop improvement plans, from the perspective of the implementation of indicators and quality improvement projects within clinical and administrative services, in order to generate agents of change within the institution (Nov2009)
Seminar and training on Methodology for Management of Management Procedures and Processes of the I. Municipality of Vallenar, Chilean Legal Framework of Electronic and Physical Document, Document Management Models and processes. Document Management Models in Chilean municipalities. Laws associated with electronic and physical documentation. Foreign document management models and their approach to processes. (October 2009)
